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How to have a great phone call

phone calls

In today’s era of technology, phone conversations are almost a thing of the past.

Among the various forms of communication – social media, text messaging, etc, phone calls are the last way people want to communicate. However, for many people, phone conversations are still the only way they can stay in contact with those they love. If you are currently unable to see your loved one face-to-face, a phone conversation could be the next best thing! In fact, phone conversations are an important tool to be utilized in relationships. They provide the opportunity to build and/or maintain the connection and intimacy you have already worked hard to obtain. Being able to have a good conversation over the phone provides that one-on-one connection needed to get through the difficult times. 

Here’s how to have a great phone call:

  1. Have a reason for calling ahead of time. 
    • Being able to keep up a conversation can be a little awkward when you aren’t face-to-face. Having a reason to call, such as needing information or simply wanting to see how they’re doing. These can make the conversation go a lot smoother.  
  2. Keep a list of notes on what to say.
    • Have you ever been in the middle of a conversation and your mind suddenly goes blank? Don’t worry! This is easily avoidable with this simple tip. Keep a piece of paper nearby and jot down ideas as they pop into your head! Have this list available when having your conversation so you never miss important topics again.
  3. Avoid distractions! 
    • When phone conversations are the only social interaction you and your loved have, make sure you are making them and your conversation the priority. This means moving to a quiet room, turning off background noise, and/or stepping away from people around you. By doing this, your focus can be on the conversation between you and your loved one which will provide a deeper sense of connection.
  4. Start the conversation light.
    • Try to avoid getting into heavy topics immediately. Start with a simple greeting such as “How are you doing today?” as a way to build empathy and let them know you are invested in their well-being.
  5. Be upfront and honest.
    • Once the conversation has started, then state your reason for calling. Whether it’s to talk about an important topic or you were calling “just because”, be honest with your loved one so they can understand the reason for the call. This will guide the conversation and provide reasoning for the call.
  6. Remember— This is a conversation, not a monologue.
    • While it is important for you to talk, it is equally important to listen to what your loved one says. Make sure that you provide an opportunity for your loved one speak their feelings and talk about their own topics during the conversation. Being heard during a conversation will allow you and your loved one to further your connection and understanding of one another.